Terms and Conditions

Tourist tax (subject to local changes)
Tourist taxes are not included in the amounts indicated at the time of booking. They are CHF 2.50 per adult per day and CHF 1.25 per child per day (6-16 years).

Cancellation Policy Mayens: For any cancellation, the property charges a flat fee of 50.- for administrative costs. For cancellations made up to 30 days before the arrival date, the property charges 50% of the total reservation amount. For cancellations made on or after the 30th day prior to the arrival date, the property will charge 100% of the total reservation amount. We strongly recommend that you purchase cancellation insurance. We do not offer insurance.
The same conditions apply if you reschedule your stay.

Cabanotel  For any cancellation, the property charges a flat fee of 50.- for administrative costs. For cancellations made up to 14 days before the arrival date, the property charges 50% of the total reservation amount. For cancellations made on or after the 14th day prior to the arrival date, the property will charge 100% of the total reservation amount. We strongly recommend that you purchase cancellation insurance. We do not offer insurance.
The same conditions apply to rescheduling a stay.

For group stays and seminars, the cancellation conditions indicated on the offer apply.

Check-in and check-out
For mountain chalets: your chalet will be ready for you from 3 p.m. and check-out time is 10 a.m.
Late check-out until 9 p.m. Late check-out allows you to stay until 9 p.m. It will be confirmed within 48 hours of your reservation. Late check-out is not available on Fridays throughout the year or on Saturdays during high season.
The price for late check-out is CHF 100.

For the cabanotel: check-in from 4:00 PM to 7:00 PM and check-out until 11:00 AM.

High season
During the high season (Christmas, New Year, February, July and August), mayens are rented for a minimum of 7 nights from Saturday to Saturday. Prices are increased by around 10% for these periods.

Pets
Pets are strictly forbidden in all mayens and inside cabanotel (restaurant and rooms).

Deposit For mayens, a deposit of CHF 500 may be required. This must be paid no later than the day of arrival (by credit card or bank transfer). If no damage is found after departure, it will be refunded within 7 to 10 days of departure.

gift vouchers Anakolodge gift vouchers can be used up to two years after the date of issue. Vouchers are non-transferable. They are non-refundable and may not be resold.

We are delighted to welcome you to anakolodge and wish you a wonderful stay.

Last updated on January 12, 2026